Frequently Asked Questions:

Easy. You simply put the total length of rope you need into the "Qty" field and once you are done selecting all of your items, go to your cart and checkout. You will be asked to enter your billing and shipping information.

Once you have finished entering in the data, you will then be asked to select the shipping method. The next step will ask you if you want to create an account to help you track your current and past orders. It is this section where you will be able to add notes to the order.

Use this text box to enter any cutting instructions you need. Keep in mind that on large order where there are a lot of cuts that need to be done, one of our estimators will call you to go over the order and explain any additional cutting charges that may be applied. If you have any questions, please feel free to call us at (419) 873-8300.

We are working on making this process easier and will let you know when that time comes.

Believe it or not, we get this question quite often. The answer is yes. Unless noted otherwise, your rope will be delivered as one continuous piece of rope. If you would like to have the rope cut, please follow the instruction in the above question. Even thou a majority of our rope is price/sold "by the foot" it is not cut in foot increments.

However, if you have a job that requires a lot of cutting in smaller sections, please call us for pricing at (419) 873-8300.

The answer is yes. However, we process these requests as a regular order. We ask that you place an online order for the rope you are interested in and select a quantity of 1 foot or the length you desire for sample size. Standard shipping rates apply.

No. Our online shipping isn't set up to compute the extra charges for shipping to this location. If you would like a shipping quote to your location outside the United States, please e-mail us and we'll let you know what we can do to help you.

We get calls for this every day. As much as we would like to help out, in order to be fair to everyone, we don't donate to anyone.

Cut-to-length rope is not returnable. If you have a new, unused spool please contact us at 419-873-8300. Re-stock rope may be subject to a 25% restocking fee and return shipping charges.

Absolutely! Feel free to stop by and pick up your order and tour the shop if you wish. We are located at 1650 Waters Edge Dr. in Perrysburg, Ohio.

Driving South on I-475 / US 23 toward Dayton:

  • Take exit 2 for OH-25 (Dixie Hwy.)
  • Turn right onto OH-25 (Dixie Hwy.)
  • Take a left onto Jefferson St. at the first light
  • Turn left onto Waters Edge Dr.
  • Knot & Rope Supply is on the left

 

Driving South on I-75 toward Dayton:

  • Take exit 192 for I-475 / US 23 N
  • Take exit 2 for OH-25 (Dixie Hwy.)
  • Turn left onto OH-25 (Dixie Hwy.)
  • Take a left onto Jefferson St. at the first light
  • Turn left onto Waters Edge Dr.
  • Knot & Rope Supply is on the Left

 

Driving North on I-75 toward Toledo:

  • Take exit 192 for I-475 / US 23 N
  • Take exit 2 for OH-25 (Dixie Hwy.)
  • Turn left onto OH-25 (Dixie Hwy.)
  • Take a left onto Jefferson St. at the first light
  • Turn leftonto Waters Edge Dr.
  • Knot & Rope Supply is on the left

 

As of right now, all orders placed on the website will be shipped by FedEx Ground or FedEx Smart Post for smaller packages. Below is a map that illustrates approximate transit times for FedEx Ground leaving from our location.

FedEx Ground Shipping Map

Yes, we do. Our standard cut off time to accept overnight or 2-day orders and ship them the same day is 1:30 EST. Please be aware that CUSTOM orders requiring custom cuts, splicing or fabrication work may not go out the same day even if they make it in by the cutoff time. This is due to the additional production time necessary to make up these items.

If your order is production critical and you need it shipped right away for an expedited delivery please call us here at 419-873-8300 ex. 1 and our customer service department will be happy to help you.